Terms & Conditions

General terms and conditions of the online store Easycase.eu

I. General provisions

1. These General Terms and Conditions govern the rights and obligations of the parties resulting from a Purchase contract concluded between the Internet shop Provider www.easycase.eu as the Seller, which is IPshop sro, with registered office at Budatinska 22, 851 06 Bratislava, Slovak Republic (EU). Identification Company Number: 46528245, Tax ID: 2023511424 , VAT ID: SK2023511424, registered in the Commercial Register of Bratislava I, Section: Sro Insert number: 78959 / B, (hereinafter referred to as the “seller") and the buyer, the object of which is purchase and sale of goods on the seller's e-shop website.

2. All contractual relationships between IPshop s.r.o. (hereinafter referred to as the “seller”) and its business partners (hereinafter referred to as the “buyer” or the “consumer”) shall be governed by the relevant legal regulations in force in the Slovak Republic and complying with the applicable provisions of Act no. 40/1964 Coll. Civil Code, Act no. 513/1991 Coll. Commercial Code, Act no. 22/2004 Coll. on e-commerce and Act no. 250/2007 Coll. on Consumer Protection, as amended and with Act No. 102/2014 on consumer protection in the sale of goods or the provision of services by a concluded distance or off-premises contract, as amended.

3. E-mail contact of seller: info@easycase.eu

4. Supervisory Authority: Slovak Trade Inspection (SOI), SOI Inspectorate for the Bratislava Region, Prievozska 32, P.O. Box 5, 820 07 Bratislava 27, Slovakia. Department of Technical Control of Products and Consumer Protection, tel. no.: +421258272 172-3, Fax no: +421258272 170.

5. The buyer is the natural or legal person who orders the goods, provides his or her data in the sense of the requisites required to execute the order. For the purposes of Act no. 102/2014 Coll. a consumer is a natural or legal person who does not purchase goods for sale to other persons or to do business or pursuing an occupation or profession.

6. The Internet online store, e-shop, is a computer system located on the Internet with public access.

7. Goods are considered all products published on the online store.

8. The service is all modes of transport, packing and payment, or other things of an intangible nature.

9. The order is a purchase contract under which sales of goods and services are realized.

10. The buyer fully recognizes electronic communications in particular through e-commerce, e-mail communications and telephone communications.

II. Price

1. All listed prices for goods and services are final including 20% VAT. In the case of a VAT change, this shall be adjusted by the legislation in force at the time of issue of the invoice.

2. The seller is bound by the price listed on the internet shop page at the time of the purchase.

3. The price for the goods and services ordered by the buyer may be additionally adjusted only by prior mutual agreement and with the consent of the seller and the buyer.

4. All deals and discounts shall be discharged until the stock is sold unless otherwise stated for a particular product.

III. Order

1. The order is based on the confirmation of the purchase of the goods stored in the basket in the online store, by the buyer.

2. To successfully manage the order, you must fill in the required data in the order and choose the method of transport and payment for ordered goods and services before confirming the purchase.

3. After the order has been created in the online store, the buyer automatically gets generated email confirming receipt of the order by the seller.

4. The details of the order and the expected delivery date of the goods and services to the buyer will be agreed upon by e-mail, to which will be sent any further information regarding the order to the buyer if necessary.

5. The buyer is by sending an order bound to pay the purchase price of the ordered and delivered goods and services.

IV. Payment conditions

1. You can pay for the goods and services in the online store with the following ways:
   1. by Credit Card via the highly secure payments gate GoPay with the high standard certificate PCI DSS (Payment Card Industry Data Security Standard) v 3.1
   2. by PayPal
      

2. The seller reserves the right to require the payment for goods and services by prepayment, in particular in the following cases:
   1. when the products are made according to the specific requirements of the consumer

   2. when the buyer violated the General terms and conditions in the previous period

V. Delivery conditions

1. The display of colors of the goods on the e-commerce website operated by the seller is illustrative only. The show of color shades is dependent on the quality of the monitor used, respectively of another display device.

2. Unless the seller and buyer have agreed otherwise in the purchase contract, the seller is obliged to deliver the subject to the buyer without delay, no later than 30 days after the date of the purchase contract. If the seller fails to comply with his obligation to deliver the item(s) within the time limit specified in the first sentence, the buyer will ask him/her to deliver the item within an additional reasonable period. If the seller does not provide the matter within this additional reasonable period, the buyer is entitled to withdraw from the contract.
   Goods that are in stock are usually shipped within two business day.

3. If more than one item is in the order and part of it is not in stock, the standard solutions is that the seller will wait for the missing goods to fulfil the complete order before shipping. If buyer is not willing to wait for re-stock the goods, there is the possibility of partial delivery when agreed on both sides. In this case please contact support@easycase.eu or orders@easycase.eu.

4. In addition to the goods, the invoice (tax document) is sent to the customer with the delivery note, instructions and other documents for the products from the producer.

5. The place of performance is the place where the goods are delivered.

6. The seller is not responsible for the delayed delivery of the goods by stating the buyer's incorrect address or any delay from the courier services.

7. The buyer is entitled to inspect the goods thoroughly upon its receipt from the carrier and to confirm with his signature the taking over of the products on the receipt of the goods.

8. Damaged goods shall not be taken over by the buyer from the carrier, and the buyer shall note any information on damage to the goods on the receipt of the goods.

9. Complaints of visible mechanical damage to goods caused by transportation, if the buyer confirmed the undamaged state to the employee of a carrier, shall be recognized only if the buyer proves that the defects complained had already taken place at the time of receipt of the goods from the carrier.

10. Complaints of mechanical damage to goods that were not apparent when taking over the consignment are required to be mentioned by the buyer immediately after they are discovered - at the latest within three days of receipt of the shipment. If he fails to do so, he can claim the defects only if he proves that these defects were already there at the time when the goods were taken over.

11. The seller provides delivery of goods to the buyer through:
    1. Slovak Post Office
    2. Courrier company InTime or DHL
       

    VI. Transportation and packaging fee
    

    1. All shipping and packing fees are posted on the seller's site in section Delivery.
    2. The seller's internet store system automatically calculates the shipping and packing cost based on the choice of transportation and payment by the customer as well as the value of the order and then displays and counts it into the total amount of the order before the purchase is completed.
    3. In the case of non-standard consignments, the transport charge shall be charged separately following the prior agreement of the customer with the seller.
    4. The seller may send the goods immediately available to the buyer and deliver the remaining part of the order additionally within the statutory time limit, provided the buyer requests so, but only if the buyer agrees to additional shipping costs incurred by multiple shipments of goods.

VII. Transfer of ownership

1. By taking goods at the agreed place, ownership of the goods moves towards the buyer.

VIII. Cancelation of the order

1. Buyer has the right to cancel the ordered goods before their expedition and electronically, without a cancellation fee.

2. The seller has the right to cancel the order in the case of failure to deliver the goods due to force majeure, due to the termination of its production, due to its lack on stock, or even if due to all efforts that can be reasonably demanded from him, he is not able to deliver the goods to the buyer within the time limit determined by these general terms and conditions or in the price stated in the online store. In all these cases the seller informs the buyer. The seller is obliged to provide the option of delivering replacement goods. The buyer has the right to refuse the possibility of providing replacement goods and to withdraw from the order of the ordered goods. The seller will refund the buyer the payment for the goods within 14 days of the notice of withdrawal/cancellation by transfer to the account specified by the buyer.

3. The seller has the right to cancel the order in the case of a prior violation of the general terms and conditions by the buyer, as the previous non-receipt of the ordered goods by the buyer.

IX. Withdrawal from the contract

1. The buyer has the right to withdraw from the purchase contract within 30 calendar days from the date of receipt of the goods. Goods are deemed to have been taken over by the buyer at a time when the buyer or a third party designated by him takes over all parts of the ordered goods.
2. If the buyer wishes to claim the right to withdraw from the purchase contract in a paper form, he is required to deliver the written withdrawal from the purchase contract to the contact address of the seller. A withdrawal form is available at  Returns suppage. In the withdrawal, the buyer shall give the name and surname, address, order number, date of the order, or account number for the financial settlement. The goods must be delivered by the buyer together with the purchase receipt no later than 30 days from the date of withdrawal from the contract to the address of the seller. Upon termination of the agreement, the buyer shall deliver to the seller the complete goods, including complete documentation, undamaged, if possible in the original packaging and not used together with all documents - the original of the invoice with the delivery note, instructions and other documentation of the goods delivered with the goods. We advise consumers to make a copy of the invoice for their use and send the goods as an insured parcel or registered letter.

3. The seller shall return the payment for the goods, including the value of the delivery that the buyer could use when ordering the goods, as well as the costs proved for ordering the goods within 30 days from the day of delivery of the cancellation, but not before the goods are delivered to him, or the buyer does not prove that he sent the products. The reimbursement would be made in the same way as the buyer used to pay the seller if the buyer did not provide any other form of compensation in the written statement of withdrawal from the contract.

4. In the case that the buyer delivers to the seller the goods which are used and is damaged or incomplete or the value of the goods mentioned is reduced as a result of such treatment of the products, which is beyond the treatment necessary to keep the characteristics and functionality of the products, the seller is entitled from the buyer to compensate for damages in the value of the repair of the products and to bring the goods back to their original state, respectively the seller has the right to demand reimbursement of the cost of the goods from the buyer and the buyer is informed of this fact. The buyer is therefore obliged to pay the seller the maximum amount of the difference between the purchase price of the goods and the value of the products at the time of withdrawal from the purchase contract

5. The buyer may withdraw from the purchase contract, which the subject of is the purchase of the goods even before the commencement of the cancellation period.

6. According to Act no. 102/2014 Coll, §7, sec. 6, letter C, withdrawal from the purchase contract is not possible in the case of goods made according to the specific requirements of the consumer, tailor-made products or goods intended explicitly for one consumer.  It means personalized covers with buyers name or photo.
   
7. This Article shall not apply to entities not complying with the definition of consumer referred to in Law No. 250/2007 Coll. on consumer protection.

8. If the buyer does not comply with any of the above obligations, the withdrawal is invalid and not effective, and the seller is not obliged to return all the demonstrable payments to the buyer and is also entitled to reimburse the costs associated with sending the goods back to the buyer.

X. Personal data protection

1. The parties agree that the buyer is obliged to notify his/her name, surname, postal address, postal code, telephone number and e-mail address to the seller in the case he is a natural person for proper order management and delivery of the order.

2. Parties agree that the buyer is obliged to notify the seller for proper order management and delivery of the order with his business name, the address of the registered office, including postal code, VAT identification number (if assigned), phone number and e-mail address.

3. The buyer who has registered in the online store can always review and change the personal information provided and cancel his registration after logging in to the e-commerce website under “My Account.”

4. The seller hereby notifies the customer that as per Article 6 (1) (b) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, repealing Directive 95/46 / EC (General Data Protection Regulation) hereinafter referred to as “the Regulation”), the seller as an information system Operator will process the buyer's personal data without the consent of the subject as the subject is involved in the purchase contract process since the processing of the buyer's data will be performed by the seller under the pre-contractual relationship with the buyer and handling of the buyer's personal data is necessary to fulfill a purchase contract in which the buyer acts as one of the parties.
   
5. In accordance with European General Data Protection Legislation (“GDPR”) and local applicable laws, this Privacy Notice provides you information on how Easycase collects, uses, protects, keeps, shares and deletes (collectively, we call it “process” or “processing” in this Privacy Notice) your personal details. We also provide you information about how you can contact us to exercise your rights under local law.
   
6. According to Art. 6 par. (1) f) of Regulations the seller upon delivery of the ordered goods, services to the buyer, by a legitimate interest may process the buyer's data also for direct marketing, and to send to the buyer's e-mail address information on new products, discounts and actions on the goods offered, services.

7. The seller undertakes to treat and store the buyer's data by applicable European legislation (GDPR).

8. The seller declares that, by Article 5 (1) (a) and (b) of the Regulations, the customer's data will be acquired solely for the purpose stated in these General Terms and Conditions and Claims Terms.

9. The seller declares that for purposes other than those stated in these General Terms and Conditions and Claims Terms, he will always acquire the buyer's personal data on an appropriate legal basis, while ensuring that such personal data are processed and used exclusively in a manner consistent with the purpose for which have been collected and will not be associated with personal data that have been obtained for another purpose or for fulfilling the purchase contract.

10. Before the order is sent, the buyer will be asked to confirm by ticking the box before submitting the order that the seller has communicated to him in a sufficient, comprehensible and unmistakable manner:
    1. his identification data as referred to in Art. 1. of these General terms and conditions and claims conditions demonstrating the identity of the seller,

    2. contact details of the seller, or responsible person of the seller,

    3. the purpose of personal data processing which is the conclusion of a purchase contract between the seller and the buyer and the legal basis for the processing of personal data

    4. that the required personal data to conclude the purchase contract and the proper order management and delivery of the order is the buyer obliged to provide

    5. if the processing is based on Article 6 (1) (f) that the legitimate interest of the seller is direct marketing,

    6. third-party identification data, which is the company delivering ordered goods to the buyer, the identification data of other recipients or categories of recipients of personal data if they exist,

    7. the period of retention of personal data, or the criteria for determining it,

11. The seller declares that he will process personal data by good morals and will act in a way that does not conflict with and will not circumvent the Regulation or any other generally binding legal regulation.

12. The seller, by the Regulation, shall provide the buyer whose data he processes, with the following information:
    1. the identity and contact details of the seller and, where applicable, the seller's representative,

    2. contact details of the potentially responsible person,

    3. the processing purposes for which the personal data are intended, as well as the legal basis of the processing,

    4. if the processing is based on Art. 6 par. (1) f) the legitimate interests pursued by the seller or a third party,

    5. the category of recipients or groups of recipients of personal data, if any,

    6. in the relevant case, information that the seller intends to transfer personal data to a third country or to an international organization,

    7. the period of retention of personal data, the criteria for determining it,

    8. information on the existence of the right to request from the seller access to his or her data and the right to rectify or erase or restrict the processing or right to object to processing as well as the rights to transfer this data,

    9. the right to submit a complaint with the supervisory authority

    10. information on whether the provision of personal data is a legal or contractual requirement or a requirement that is required to conclude a contract, whether the buyer is required to provide personal data, and the possible consequences of not providing such data

    11. the existence of automated decision making, including profiling

The buyer has the right to obtain from the seller a copy of the personal data that is being processed and has the right to get all the above information. For any further copies requested by the buyer, the seller may charge a fee corresponding to the administrative cost of making a copy.

1. If the buyer claims his right under part X.11 in writing or electronically and based on his request is evident that he is exercising his right under paragraph X.11, the application shall be deemed to have been filed under this Regulation.

2. The Buyer has the right to object to the seller regarding the processing of his or her data that it is supposed to be or will be processed for direct marketing purposes, including profiling to the extent related to such direct marketing. If the buyer objects to such processing, the seller terminates the processing of personal data for direct marketing purposes from the date of receipt of such an objection to the seller, and the personal data of the buyer concerned may no longer be processed and processed for such purposes.

3. The buyer may, if he suspects that his personal data is unduly processed, may file a complaint with the Office for Personal Data Protection of the Slovak Republic. If the buyer does not have the legal capacity in full extent, his rights may be exercised by an authorized representative.

4. The seller shall take appropriate measures to provide the buyer with all the information referred to in point X.11 in a concise, transparent, understandable and easily accessible form, clearly and easily formulated. The seller shall provide the information electronically or by the Regulation by other means agreed upon with the buyer.

5. Information on the measures taken at the buyer's request shall be provided by the seller to the buyer without undue delay, in any case within one month of receipt of the request.

6. The seller hereby notifies the buyer that, as a result of the performance of the Contract when processing the Personal Data of the buyer, the buyer’s personal data is processed and is made available to the following third parties, respectively to the groups of recipients:
   1. InTime s.r.o. Slovakia (part of a company UPS) Residence: Senecka cesta 1, Ivanka pri Dunaji 900 28 Slovakia. 

   2. Slovenská posta, a.s., Partizanska cesta 9, 975 99 Banska Bystrica, Slovak Republic Ident.Comp.Number: 36631124

XI. Loyalty program

1. The seller may offer a discount on the selling price of the goods in the form of a loyalty program by registration and previous purchases of the buyer.

2. Buyer will find the current discount level and amount in their customer account on the seller's site.

3. The current discount is counted in and automatically displayed by the system before the purchase is completed.

4. The seller may modify or cancel the discount without prior notice, especially in cases of previous disturbance of terms and conditions by the consumer, such as, for example, refusal to accept ordered goods.

5. Entitlement to a discount cannot be enforced by a court.

XII. Rights and obligations of the Parties

1. Contracting parties are seller and buyer.

2. The buyer is obliged to:
   1. Take over the ordered goods,

   2. to pay for the ordered goods the agreed price to the seller,

   3. to examine the products and the status and quality of the packaging of the products upon receipt.

3. The seller is obliged to:
   1. deliver goods to the buyer in the required quality, quantity and at the agreed price

   2. together with the products or, additionally, send to the buyer all documents related to the products, such as the invoice for goods, the claim form, the instructions for use in the codified form.

XIII. Compensation for a damage

1. If the goods need to be re-delivered due to the absence of the buyer or if the buyer does not take the goods after the expiry of the agreed period without the prior written withdrawal from the purchase contract, the seller shall be entitled to claim compensation for the damage incurred in the amount of the actual costs of an attempt to unsuccessful delivery of the goods.

XIV. Warranty conditions

1. For all goods sold, the buyer who is a consumer is covered by a 24-month warranty period.

2. The warranty period starts on the date of receipt of the goods by the buyer

3. Warranty period also applies to products sold at a discount.

XV. Complaint procedure and complaint conditions

1. This Complaint Rule regulates the manner and place of complaints, the complaint handling procedure, and how warranty repairs are performed.

2. Complaints will be handled exclusively at www.easycase.eu. Buyer is required to deliver the goods to: IPshop s.r.o., Budatinska 22, 851 06 Bratislava, Slovakia (EU).

3. It is possible to claim only goods that have been purchased at the seller and which are the property of the buyer.

4. The buyer has the right to claim the warranty to the seller only for defects of goods caused by the seller, supplier or manufacturer and covered by the warranty.

5. Seller is not responsible for defects in goods if:
   1. the error has been caused by mechanical damage to the product caused by the buyer.

   2. Incorrect handling of the product in a manner other than that specified in the instruction manual or common application.

   3. By using goods under conditions that do not match with their moisture, chemical, and mechanical effects, the natural environment of the products.

   4. Neglect of care and maintenance of goods.

   5. Damage to goods by excessive loading.

   6. Use of goods in violation of the terms of the documentation, general principles, technical standards or safety regulations or any other breach of warranty conditions.

   7. Defects resulting from natural disasters are also excluded from the warranty.

   8. The warranty also does not apply to the normal wear and tear of the goods (or parts thereof) caused by the use of the goods. Therefore, a shorter product life cannot be considered as a defect and can not be claimed.

6. The buyer is obliged to deliver the goods to the postal address of the online store, but not with the cash on delivery mode. The products must be accompanied by a copy of the purchase receipt (could be in PDF form), which serves as a warranty card and enclosed filled in  Claim form

7. The seller confirms the receipt of the claim and provides the buyer with a receipt for appropriately claiming the goods. If it is not possible to deliver the receipt immediately, it must be performed without undue delay, but at the latest with the document of claim result.

8. The seller is obliged to determine the way the complaint is handled within five days from the beginning of the complaint procedure (the date of receipt of the claimed goods). In justified cases, especially if the complex technical evaluation of the goods is required within 30 days from the day of commencement of the complaint procedure. After determining the way the complaint is handled, the seller will solve the claim immediately, and in justified cases, the complaint can be reclaimed later. However, the claim may not be longer than 30 days from the date of delivery of the goods claimed. After the 30-day deadline for handling the claim, the buyer has the right to withdraw from the purchase contract and be reimbursed the full amount for the goods or have the right to exchange the goods for a new one.

9. Buyer's rights to claim:
   1. The buyer has the right to defect with goods to be removed free of charge in a timely manner, and the seller has to decide how to correct the error, the buyer may request instead of repairing the defect, exchanging the defected goods for free if there does not incur disproportionate costs for the seller in relation to the price of the goods or the seriousness of the defect.

   2. In the case of an unrecoverable defect that prevents the proper use of the item for the purpose, the buyer has the right either to exchange the item or to withdraw from the purchase contract (money refund).

   3. If there are at least three defects at the same time that prevents the product from normal use, the consumer has the right to have goods exchanged or to withdraw from the purchase contract (money refund), the buyer also has the same right if the same defect occurs twice after being repaired and the third time a case was sent to the claim process.

   4. Complaints are deemed to have been complete if the claim is terminated by handing over the goods, by exchanging or returning the purchase price of the goods, by a written request for claim result or by reasoned refusal.

   5. Damage to goods, respectively the undamaged packaging must be checked during handing over of the goods, as the goods may be damaged during transport, we recommend that the buyer unpack the goods and inspect it in the presence of the carrier. By signing the courier, you declare that the packaging is undamaged.

   6. If the buyer claims the goods during the first 12 months from the conclusion of the purchase contract, the seller may dispose of the claim by refusing only on the basis of an expert's opinion or opinion issued by an authorized, notified or accredited person or opinion of the designated person (further as “professional assessment on the goods”). Irrespective of the outcome of expert judgment procedure, the seller is not allowed to require from the buyer to cover the costs of professional assessment on the goods or other costs related to the professional of the goods.

   7. If the buyer claimed the product after 12 months from the conclusion of the purchase contract and the seller rejected it, the person who was dealing with the claim is obliged to indicate in the proof of the claim statement to whom the buyer can send the goods for expert judgment. If the buyer sends the goods for expert judgment to the designated person stated in the claim statement documentation, the costs of expert judgment of the goods, as well as all other related expense incurred, shall be borne by the seller irrespective of the outcome of the expert judgment. If the buyer, by professional opinion, demonstrates the seller's liability for the defective product, he may reapply the claim; the warranty period does not apply during the performance of the expert assessment. The seller is obliged to pay the buyer within 14 days from the day of the resubmitted claim all costs incurred for the professional judgment of the goods as well as all the related expense. The reclaimed request cannot be denied.

10. If the buyer withdraws from the purchase contract, any additional contract relating to the purchase contract from which the buyer has withdrawn is also abolished from the outset.

11. If the customer is not satisfied with the seller's handling of his claim or if he believes that the seller has breached his rights, he can contact the seller for a remedy. If the seller answers or fails to respond to the request for correction within 30 days from the date of dispatch, the consumer has the right to propose to open an alternative solution to his dispute under § 12 of Act no. 391/2015 Coll. on alternative dispute resolution of consumer disputes and amendment of some laws.

The Competent Body for Alternative Dispute Resolution with the Seller IPshop s.r.o., is the Slovak Trade Inspection (SOI Inspectorate for the Bratislava Region, Prievozska 32, P.O. Box 5, 820 07 Bratislava 27, Department of Technical Inspection of Products and Consumer Protection, tel.: 02 / 58272 172-3, fax no.: 02/58272 170, http://www.soi.sk) or other authorized legal person registered in the list of alternative dispute resolution entities maintained by the Ministry of Economy of the Slovak Republic (list available at http://www.mhsr.sk) . The consumer has the right to choose which of these alternative consumer dispute resolution entities to address. The consumer can use the online dispute resolution platform to propose an alternative dispute resolution available at http://ec.europa.eu/consumers/odr/.

1. These Claim Terms are an integral part of the General Terms and Conditions, and the seller reserves the right to change them at any time without prior notice to the buyer.

XVI. Copyright

1. All data (photos, graphics, product descriptions, texts) listed on the internet store www.easycase.eu are copyrighted and may not be used without the prior written consent of IPshop, s.r.o .

XVII. Final provisions

1. The seller reserves the right to amend these General Terms and Conditions without any prior notice to the buyer. In the case of a change in the General Terms and Conditions or the Terms of Claim, the entire purchase process is governed by the General Terms and Conditions of Business that were in force at the time of the buyer's order.

2. The obligation to notify in writing changes to the General Terms and Conditions is fulfilled by placing on the seller's website of his e-shop.

3. The General Terms and Conditions become effective against the buyer by concluding a purchase contract.

4. The buyer will be asked before sending an order by ticking the checkbox to acknowledge, read, understand and agree with these General terms and Claim terms and conditions.

5. These General Terms and Conditions, including their inseparable parts and appendixes, shall become valid and effective on May 24, 2019.

6. The legal relations between the seller and the buyer not explicitly regulated by these General terms and conditions are governed by the relevant provisions of the Commercial Code, the Civil Code, the Consumer Protection Act, the Consumer Protection Act for the sale of goods or the provision of services on the basis of a distanced contract or a contract concluded out of service premises, the Electronic Commerce Act, as amended, as well as per current regulations.